Given the benefit of hindsight, Lazada may have done some things differently to better manage customer experience following the integration of its RedMart app – a move that has vexed a significant portion of its online grocery customers in Singapore. The [...]

Given the benefit of hindsight, Lazada may have done some things differently [...]

In this edition of Weekly Focus APAC: Almost Half of Singapore Firms Fail to Act on Customer Feedback; Lack of Trust in Digital Services Drives Away APAC Consumers; Vietnam Leads Global Growth in Mobile Payments; Shenzhen Hotel to Feature 5G [...]

In this edition of Weekly Focus APAC: Almost Half of Singapore Firms [...]

In this edition of Weekly Focus APAC: APAC Consumers Sharing Less Data Online; One-third of AU Grocery Shoppers Considering Online Channels; Singapore Airport Features Integrated QR & Marketing Functions; Shiseido Opens Hangzhou Office to Cater to Alibaba Customers; and HK [...]

In this edition of Weekly Focus APAC: APAC Consumers Sharing Less Data [...]

In this edition of Weekly Focus APAC: Singapore E-Commerce Site Eyes Male Shoppers in New Campaign; Alibaba Confiscates £411bn Worth of Fake Products; M1 Offers PayNow Option for In-Store Purchase; SingPost Slapped with Record Fine for Delivery Failures; and JD.com [...]

In this edition of Weekly Focus APAC: Singapore E-Commerce Site Eyes Male [...]

With consumer expectations rising, direct-to-consumer brands are beginning to use their data sets to optimise each step of the customer journey, from initial marketing, to delivery. In this Q&A, Duncan Blair (pictured below), director of marketing, Article, talks to DTC [...]

With consumer expectations rising, direct-to-consumer brands are beginning to use their data [...]

Lazada has unleashed new tools it says are designed to help brands and merchants sell more effectively on its online platforms, as the Singapore-headquartered company looks to ramp up efforts to tap Southeast Asia's burgeoning e-commerce market. Amongst its suite of [...]

Lazada has unleashed new tools it says are designed to help brands [...]

In this edition of Weekly Focus APAC: WeChat Looks at UX in Cross-Border Strategy; Mastercard Bets on E-Commerce with Lazada Partnership; Tmall Looks to Drive China Imports with New Initiatives; and Myanmar Online Logistics Player Gets Financing Boost. WeChat Looks at [...]

In this edition of Weekly Focus APAC: WeChat Looks at UX in [...]

DTC’s Daily Digest brings you the latest news on the world’s fastest growing direct-to-consumer brands. In today’s edition: Rad’s new investors; Combining DTC & CBD; and Plume launches in the UK. Rad’s new investors Rad Power Bikes, North America's largest electric bike [...]

DTC’s Daily Digest brings you the latest news on the world’s fastest [...]

With brands in Asia and around the world increasingly looking at how to better engage consumers, one vendor is tapping product packaging as a way to gather data about customers and deliver personalised services. Operating 15 factories worldwide, Tetra Pak produces [...]

With brands in Asia and around the world increasingly looking at how [...]

Direct-to-consumer is one of the most evolving, talked-about, and exciting trends in business at the moment, seemingly touching and transforming almost every sector. Here, DTC Daily speak to Benjamin Quiroga-Rivera (pictured below), co-founder, Emma Mattress, on the back of their [...]

Direct-to-consumer is one of the most evolving, talked-about, and exciting trends in [...]