It seems like all retailers have a data problem. Some don't have enough and don't understand their customers, while others have too much and don't know how to interpret it (again, resulting in a poor understanding of customers). In this [...]

It seems like all retailers have a data problem. Some don't have [...]

In this piece for RetailTechNews, Chloe Cox, e-commerce consultant, Salmon, explores the new realm of purchasing through social channels. Everyone is talking about 'social commerce’ – it’s the hottest buzzword in commerce right now. Many have argued that social commerce is no more [...]

In this piece for RetailTechNews, Chloe Cox, e-commerce consultant, Salmon, explores the new realm [...]

Despite what many people say, the high street is not dead – it’s simply transforming. However, as Martin Linstrom, managing director, UK & Ireland, IPsoft explains, we now live in a digital world where consumers can find whatever they want [...]

Despite what many people say, the high street is not dead – [...]

This week, Chinese e-commerce giant JD.com has officially launched an e-commerce site in Thailand alongside local retail group, Central Group. The new addition is part of JD.com's efforts to expand its presence in Southeast Asia, where it currently operates an e-commerce [...]

This week, Chinese e-commerce giant JD.com has officially launched an e-commerce site [...]

With most savvy e-commerce brands now using UX analytics solutions to augment their testing tools to determine what areas are most in need of improvement on their websites, it raises the question: just how much time and money is being [...]

With most savvy e-commerce brands now using UX analytics solutions to augment [...]

With all the recent noise around voice search, most retailers are aware of the opportunity it presents in the home with Google Home and Amazon’s Alexa – and outside it, with the likes of Apple’s Siri and Samsung’s Bixby. It’s [...]

With all the recent noise around voice search, most retailers are aware [...]

The retail ecosystem evolves constantly. Retailers need to reduce costs and increase efficiency in a challenging market where consumer spending is unpredictable, costs are rising, and finding staff with the right experience can be difficult, as explained here by Rory [...]

The retail ecosystem evolves constantly. Retailers need to reduce costs and increase [...]

This week, Chinese e-commerce giant JD.com has unveiled plans to expand its network of fresh food stores, 7Fresh, across China as well as made its foray into the Korean market with a new office set up in Seoul. JD.com said it [...]

This week, Chinese e-commerce giant JD.com has unveiled plans to expand its [...]

With direct-to-consumer (DTC) headliners such as Warby Parker, Dollar Shave Club, and The Honest Company having market values of around (and in Warby’s case, well over) USD$1bn, the attention the DTC space has been getting is justified. It is the [...]

With direct-to-consumer (DTC) headliners such as Warby Parker, Dollar Shave Club, and [...]

With direct-to-consumer (DTC) headliners such as Warby Parker, Dollar Shave Club, and The Honest Company having market values of around (and in Warby’s case, well over) USD$1bn, the attention the DTC space has been getting is justified. It is the [...]

With direct-to-consumer (DTC) headliners such as Warby Parker, Dollar Shave Club, and [...]