In this edition of Weekly Focus APAC: Starbucks Takes Voice Orders Via Tmall Genie; Japan Autonomous Delivery Service Hits the Road; Singapore Think Tank to Drive Supply Chain Innovation; Liquid Group Expands Cross-border QR Across Asia; Isobar India Releases Voice [...]

In this edition of Weekly Focus APAC: Starbucks Takes Voice Orders Via [...]

In this edition of Weekly Focus APAC: Thai Fashion Marketplace Eyes Regional Expansion With New Funds; Japan Rail Riders to Get Personalised Deals; Flipkart Adds 30K Retailers in Preparation for Online Shopping Fest; and Coach & Kate Spade Eye Tmall [...]

In this edition of Weekly Focus APAC: Thai Fashion Marketplace Eyes Regional [...]

Organisations need to trust machines to do a job, sometimes better than humans can, and prepare for a future where bots will provide better customer engagement. Specifically, businesses and governments would have to decide what defined people as human beings and [...]

Organisations need to trust machines to do a job, sometimes better than [...]

In this piece, Brad Birnbaum (pictured below), CEO of omnichannel customer service platform Kustomer, talks about what traditional retailers can learn from the new crop of direct-to-consumer brands when it comes to customer service and creating loyal and passionate consumers.  Can [...]

In this piece, Brad Birnbaum (pictured below), CEO of omnichannel customer service [...]

In this edition of Weekly Focus APAC: Alibaba Acquires Import E-commerce Platform for £1.6bn; Jack Ma Steps Out of Alibaba Limelight; Expedia Unpacks AI to Enhance Search Experience for Travellers; JD.com Taps AI to Help Philips Better Understand Customer Behaviour; [...]

In this edition of Weekly Focus APAC: Alibaba Acquires Import E-commerce Platform [...]

In this edition of Weekly Focus APAC: Majority of Singapore Shoppers Will Switch Brands; Australian Online Ads Climb 7.1% to £4.98bn; Brands Still Not Impressing Singapore Consumers; Shopee Opens New Regional HQ in Singapore; and Resulticks Looks to Grow SEA [...]

In this edition of Weekly Focus APAC: Majority of Singapore Shoppers Will [...]

Singapore-based automotive marketplace Carro will have an easier time extracting insights from its marketing campaigns if current adtech and martech tools interoperate. These tools generate significant cost savings, driving down cost per lead since they help reduce wastage, according to Carro [...]

Singapore-based automotive marketplace Carro will have an easier time extracting insights from [...]

In this edition of Weekly Focus APAC: Flipkart Introduces 'Ideas' to Enrich Shopper Experience; Alibaba Clocks 44% Increase in Commerce Revenue; JD.com 2Q Revenue Climbs to £17.56bn; RedDoorz Secures £57m in Series C; and Carousell Unveils Rebrand With New Logo. Flipkart [...]

In this edition of Weekly Focus APAC: Flipkart Introduces 'Ideas' to Enrich [...]

In this Q&A, DTC Daily talks to Daniel Kane (pictured below), CEO & co-founder, The Ridge, whose front-pocket wallet business is generating over USD$20m (£16m) a year, and seeing returns rates of lower than 2%, to find out the key [...]

In this Q&A, DTC Daily talks to Daniel Kane (pictured below), CEO [...]

In this edition of Weekly Focus APAC: Digital Banks to Gain Ground Against Traditional Rivals in APAC; India Social Commerce Marketplace Raises £103m; Alibaba Projected to Take 32.6% of China's Online Ads; and Grab Amongst Top Four Largest Ride-Sharing Firms. Digital [...]

In this edition of Weekly Focus APAC: Digital Banks to Gain Ground [...]