Hugh Williams
Editor, FGB
Hugh Williams is Editor of FastGrowthBrands, where he edits and writes daily content focusing on challenger, direct-consumer and digitally native brands. He holds a Bachelor’s degree in History and Business from the University of Newcastle.Articles by Hugh
Future of Shopping to be ‘Experience’ Led and Data Fuelled
In this piece for RetailTechNews, Jed Mole (pictured below), VP of marketing, Acxiom, explains why retail is no longer just about the buy, but rather it’s about creating shopping environments that are attractive and rounded destinations in their own right. Given retail’s steady [...]
In this piece for RetailTechNews, Jed Mole (pictured below), VP of marketing, Acxiom, explains [...]
Only Google & Facebook Have Bigger Ad Market than Amazon; 'Storefronts' Helps Amazon’s SME Image
RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Only Google & Facebook Have Bigger Ad Market than Amazon; 'Storefronts' Helps Amazon’s SME Image; Amazon Employees Accepting Bribes for Data. Only Google & Facebook [...]
RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. [...]
How Retailers Can Bridge the Gap from In-Store to Online
The last decade has seen the majority of people making the swap from in-store to online shopping. Whether it’s this week’s food shop or the must-have outfit for weekend, you can shop for just about everything online today. But why [...]
The last decade has seen the majority of people making the swap [...]
Give Consumers a Personal Touch; The Benefits to Chatbots
RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Give Consumers a Personal Touch; The Benefits of Chatbots; and Bad CX Affects Loyalty Give Consumers a Personal Touch Retailers need to change their marketing outreach [...]
RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. [...]
From Cruise Control to Human Control: AI Redefines E-Commerce Experiences
In this piece for RetailTechNews, Peter Thomas (pictured below), CTO, ATTRAQT, explains the role AI is having in driving retailers' meaningful conversations with customers. It was the best of times, and the worst of times – if historians 100 years from now bothered [...]
In this piece for RetailTechNews, Peter Thomas (pictured below), CTO, ATTRAQT, explains the [...]
Overcoming Data Friction in Retail: Q&A with Delphix
With more retail data being generated than ever before, you'd be forgiven for thinking retailers know the numbers behind every part of their business. However, departmental silos and understanding the data is causing data friction. In this Q&A with RetailTechNews, Jason [...]
With more retail data being generated than ever before, you'd be forgiven [...]
John Lewis Partnership Profits Fall 99%: The Industry Reacts
Profits at the John Lewis Partnership have fallen to almost zero in the first half of the year, as the department store chain looks to match discounting 'extravaganza days' by rivals such as House of Fraser and Debenhams. The department [...]
Profits at the John Lewis Partnership have fallen to almost zero in [...]
Growing a Strong Digital Presence: Q&A with Bloom & Wild CEO
Since 2013, Bloom & Wild have been enabling consumers to pick the right flowers for the occasion through digital means. In this Q&A with RetailTechNews, Aron Gelbard, founder and CEO, Bloom & Wild, discusses how being digitally native has helped the business [...]
Since 2013, Bloom & Wild have been enabling consumers to pick the [...]
Customer ExperienceDataDTCE-CommerceIn-storeLoyaltyTechnology
Growing a Strong Digital Presence: Q&A with Bloom & Wild CEO
Since 2013, Bloom & Wild have been enabling consumers to pick the right flowers for the occasion through digital means. In this Q&A with RetailTechNews, Aron Gelbard, founder and CEO, Bloom & Wild, discusses how being digitally native has helped the business [...]
Since 2013, Bloom & Wild have been enabling consumers to pick the [...]
Why Are APIs Important to E-Commerce?
In this piece, Arno Ham (pictured below), chief product officer, Sana Commerce, tells RetailTechNews that, for competitive e-commerce companies, it’s no longer a question of whether APIs should be used; they should be incorporated as standard practice to optimise your webstore and provide [...]
In this piece, Arno Ham (pictured below), chief product officer, Sana Commerce, tells RetailTechNews that, [...]
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