The Changing Face of the Retail Experience
There are very few areas of retail that are not feeling the force of changes in technological habits from consumers. In this piece exclusively for RetailTechNews, Philip Briffett, senior director of partnerships at VoucherCodes, outlines the technologies that are driving [...]
There are very few areas of retail that are not feeling the [...]
Can AI Crack the Perfectly Personalised Customer Journey?
In marketing, the use of personalisation is gathering a lot of momentum in helping brands deliver a better experience and understand customer needs. Personalisation, of course, relies heavily on data – but when it’s done correctly, the benefit of delivering [...]
In marketing, the use of personalisation is gathering a lot of momentum [...]
The Rapid Pace of Change in Payments: Q&A with Ubamarket
Payment solutions have come a long way from cash and chip-and-pin, and high-profile technology, such as Amazon Go, is making it one of the most watched areas of retail. In this interview, RetailTechNews speaks to Will Broome (pictured below), CEO & [...]
Payment solutions have come a long way from cash and chip-and-pin, and [...]
Amazon Taking on Venmo; A Tech Firm or a Retail Firm?
RetailTechNews’ weekly Amazon Watch brings you some of the company’s biggest moves from the past seven days, analysing how the giant is revolutionising the retail space. In this week’s edition: Amazon Taking on Venmo; A tech firm or a retail [...]
RetailTechNews’ weekly Amazon Watch brings you some of the company’s biggest moves [...]
UK Online Non-Food Sales Increased in March; Intermarché Cooperates with Shopopop
RetailTechNews rounds up some of the biggest stories in the European retail technology space. In this week’s edition: Above Average Growth For Online Non-Food Sales; Intermarché Partners With Shopopop For Shopping Delivery; New Name For Metro’s Tech Offering; and Lidl Opens Tech Center [...]
RetailTechNews rounds up some of the biggest stories in the European retail [...]
Always-On Sales Are Damaging Profits; Rift Between Brand Offerings & Consumer Desires
RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Always-On Sales Are Damaging Profits; Rift Between Brand Offerings & Consumer Desires; and Adopt AI or Die. Always-On Sales Are Damaging Profits Retailers should consider ditching [...]
RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. [...]
Personalisation In the Luxury Space: Q&A with Tateossian
Personalisation and customer experience have always been paramount in the luxury sector. However, with the shift to e-commerce affecting this space as much as any other, luxury brands are having to find a way to match their offline offerings in [...]
Personalisation and customer experience have always been paramount in the luxury sector. [...]
Weekly Focus: Alibaba Buys China Online Delivery Platform
This week, the spotlight remains on Alibaba and its deal to buy out all remaining shares it does not already own in Chinese online delivery platform, Ele.me. The transaction was estimated to place Ele.me's market value at USD$9.5bn (£6.86bn), according to [...]
This week, the spotlight remains on Alibaba and its deal to buy [...]
Why Digital Transformation Requires a Cultural Shift
Digital innovation, a well-managed omnichannel offering, and an ability to understand the individual shopper should be at the heart of any digital-first strategy, writes Meyar Sheik, CEO and founder, Certona. For many retailers, this will require a dramatic cultural shift [...]
Digital innovation, a well-managed omnichannel offering, and an ability to understand the [...]
Shopping on Social: Q&A with Shopify
The way we research products is changing, with shoppers spending more time examining products through social channels. This has created an opportunity for brands to sell their products on the same platforms, making the buying process as simple as possible. [...]
The way we research products is changing, with shoppers spending more time [...]
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