Following on from his last piece, Paul Fennemore, c-suite-level digital transformation and customer experience consultant, Sitecore, explains that in recent times, there has been a lot of scaremongering in the retail sector. Experts have predicted the impending death of the high street, [...]

Following on from his last piece, Paul Fennemore, c-suite-level digital transformation and customer [...]

In this piece, Simon Brennan, VP sales, Engage Hub, outlines for RetailTechNews the current state of self-service within customer experience. It’s fair to say that self-service in the retail industry has taken huge strides in recent years. Once a gimmicky [...]

In this piece, Simon Brennan, VP sales, Engage Hub, outlines for RetailTechNews [...]

Brands’ corporate narratives are changing. Thanks to the branding teams at household names like Gillette and Nike, brands are daring their leadership teams to be bolder in their marketing and use their global reach as a platform for encouraging societal [...]

Brands’ corporate narratives are changing. Thanks to the branding teams at household [...]

Direct-to-consumer is one of the most evolving, talked-about, and exciting trends in business at the moment, spanning sectors from fashion and apparel, to insurance and finance. In this Q&A, Julian Stiefel, co-CEO & founder, Tourlane, a leading online travel agency, [...]

Direct-to-consumer is one of the most evolving, talked-about, and exciting trends in [...]

In this edition of Weekly Focus APAC: Lazada Eyes SEA E-Supermart Growth with RedMart Integration; Alibaba's Commerce Business Grows 40%; Singapore Launches Integrated Viewership Tracker; AirAsia Flies with AI-Powered Chatbot; and JD.com Takes Off with Drones in Indonesia. Lazada Eyes SEA [...]

In this edition of Weekly Focus APAC: Lazada Eyes SEA E-Supermart Growth [...]

In this piece, Nikki McDonald, content director, O’Reilly Media, highlights how retailers can prepare for the January returns period – and what they need to be doing each year to ensure their systems are able to cope with increasing workloads – [...]

In this piece, Nikki McDonald, content director, O’Reilly Media, highlights how retailers can [...]

In this edition of Weekly Focus Europe: M&S in talks over Ocado Tech Tie Up. M&S in talks over Ocado Tech Tie Up Marks and Spencer has begun exploring a technology tie-up with online supermarket Ocado in a sign that the ailing [...]

In this edition of Weekly Focus Europe: M&S in talks over Ocado [...]

RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: China to Surpass U.S. in Total Retail Sales; Gen Z Living Online; and Establishing Yourself on Amazon China to Surpass U.S. in Total Retail Sales China [...]

RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. [...]

What key trends will play out in the Asia-Pacific retail tech landscape this year? And should brands go direct or tap aggregated e-commerce sites to engage consumers? RetailTechNews spoke with these industry experts and players for their insights and predictions: - [...]

What key trends will play out in the Asia-Pacific retail tech landscape [...]