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Hugh Williams

Hugh Williams

Editor, FGB

Hugh Williams is Editor of FastGrowthBrands, where he edits and writes daily content focusing on challenger, direct-consumer and digitally native brands. He holds a Bachelor’s degree in History and Business from the University of Newcastle.

Articles by Hugh

  • How Big Data Can Improve E-commerce Fulfilment

    Big data is often used to help e-commerce marketers who want to discover which of their products sell best over time and which factors drive those sales. However, as digital branding and ad-tech writer Kayla Matthews explains here, it’s also useful when fulfilling [...]

    Big data is often used to help e-commerce marketers who want to [...]

  • India Clamping Down on Foreign E-commerce; Amazon Tax Coming to UK

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: India Clamping Down on Foreign E-commerce; Amazon Tax Coming to UK; and Video Ads in Mobile Search. India Clamping Down on Foreign E-commerce Apple, Amazon, Google, [...]

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. [...]

  • Long Online Checkout Costs Revenue; Confirmation Page Can Drive Further Sales

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Long Online Checkout Costs Revenue; Confirmation Page Can Drive Further Sales; and Retailers Struggle to Innovate. Long Online Checkout Costs Revenue Almost nine-in-ten (87%) online shoppers [...]

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. [...]

  • Survival Through Retail Ecosystems – Q&A with Accenture Strategy

    The phrase 'united we stand, divided we fall' has been bandied around for centuries. However, as the retail landscape becomes increasingly unpredictable, and nimble new e-commerce pureplays challenge the status quo, it seems like this is a phrase traditional retailers [...]

    The phrase 'united we stand, divided we fall' has been bandied around [...]

  • Successfully Harnessing AI: Q&A with Freespee

    While AI is expanding across all industries, retailers seeking to adopt it still risk failure, by falling short on customer experience and missing the mark in making transactions immersive and entirely seamless. Only data-driven insights will be able to facilitate [...]

    While AI is expanding across all industries, retailers seeking to adopt it [...]

  • What Can Retailers Learn From the High Street’s Ongoing Store Closures?

    In this piece for RetailTechNews, Bruce Rayner, CEO, Duologi, explains that as the UK’s high street store closures continue to mount, even established household names are struggling to stay ahead in the challenging retail climate. Significantly decreasing the footfall of shopping centres across the [...]

    In this piece for RetailTechNews, Bruce Rayner, CEO, Duologi, explains that as the UK’s [...]

  • Why Retailers Need to Care About Web Development Platforms

    Brands are struggling to build and grow customer loyalty in an increasingly complex omnichannel environment. According to Wanda Cadigan, VP commerce, Sitecore, many are struggling with mobile enablement, in addition to the ultimate vision of delivering a uniform experience over every customer [...]

    Brands are struggling to build and grow customer loyalty in an increasingly [...]

  • Voice Shopping Yet to Take Hold; Amazon Simplifying Ad Business

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Voice Shopping Yet to Take Hold; Amazon Simplifying Ad Business; Prime Day’s Rising Tide Raises All Ships. Voice Shopping Yet to Take Hold Very few owners [...]

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. [...]

  • Prime Day’s Rising Tide Raises All Ships; Marketers Failing to Make Strategic Changes for Voice

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Prime Day’s Rising Tide Raises All Ships; Marketers Failing to Make Strategic Changes for Voice; and London: The UK’s E-commerce Hub. Prime Day’s Rising Tide [...]

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. [...]

  • The High Street’s Tech Disadvantage Goes Deeper than You Think – Q&A with Robin Webster, CTO, Centiq

    The tragedy of the British high street's current closures is often blamed on technological disruption. However, while most identify rising customer expectations as one of the key factors driving this, they oversimplify the tech challenge retailers face to become competitive. [...]

    The tragedy of the British high street's current closures is often blamed [...]