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Hugh Williams

Hugh Williams

Editor, FGB

Hugh Williams is Editor of FastGrowthBrands, where he edits and writes daily content focusing on challenger, direct-consumer and digitally native brands. He holds a Bachelor’s degree in History and Business from the University of Newcastle.

Articles by Hugh

  • Direct-to-Consumer on the Rise; Slow Mobile Web Could Cost Business Millions

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Direct-to-Consumer on the Rise; Slow Mobile Web Could Cost Business Millions; and 6 Years to Save the British High Street. Direct-to-Consumer on the Rise Over two-fifths [...]

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. [...]

  • Direct-to-Consumer on the Rise; Slow Mobile Web Could Cost Business Millions

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Direct-to-Consumer on the Rise; Slow Mobile Web Could Cost Business Millions; and 6 Years to Save the British High Street. Direct-to-Consumer on the Rise Over two-fifths [...]

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. [...]

  • Getting Closer to Your Customers with AI: Q&A with Rubikloud

    Machine learning and artificial intelligence, while complex, offer retailers the chance to get closer to their customers, sell more, and outflank powerful competitors like Amazon and Walmart, if used correctly. Here, Waleed Ayoub (pictured below), CTO, Rubikloud, tells RetailTechNews how his business [...]

    Machine learning and artificial intelligence, while complex, offer retailers the chance to [...]

  • Q&A with Connekt & Sony as They Partner to Drive T-commerce

    Sony Smart TV viewers will soon be able to use their remote control and mobile device to securely purchase directly from their televisions, thanks to their new partnership with tech company Connekt. Here, we speak to Tripp Boyle, SVP sales [...]

    Sony Smart TV viewers will soon be able to use their remote [...]

  • Should Voice SEO Be a Retailer's Focus?: Q&A with CallRail

    Ninety-one million U.S. consumers are using voice assistants on some type of device; and by 2020, one-third of Americans will use a voice assistant for daily tasks. In this Q&A with RetailTechNews, Carolyn Lyden, SEO Manager, CallRail, argues that if [...]

    Ninety-one million U.S. consumers are using voice assistants on some type of [...]

  • China Is Leading the World into the Future of Shopping

    China has the largest and most dynamic e-commerce market in the world. Its consumer online expenditure is estimated to exceed £850bn in 2018, according to a recent report by Frost & Sullivan and Azoya Consulting. That accounts for over 100x [...]

    China has the largest and most dynamic e-commerce market in the world. [...]

  • AI, Ethics & the Art of Convenience

    Imagine a world where data from your fridge, cross-aligned with information about your spending behaviour, meant that just as you are about to run out of an everyday item, a delivery turned up to replace it. Imagine being permanently liberated [...]

    Imagine a world where data from your fridge, cross-aligned with information about [...]

  • ONS Shows Online & In-Store Growing Simultaneously: The Industry's Opinion

    Online and in-store sales are growing fast, according to research by the Office for National Statistics, published 21 September. Despite the common misconception that the rise of online retail is coming at the expense of physical stores, this report highlights [...]

    Online and in-store sales are growing fast, according to research by the [...]

  • Private-Label Advertising in Competitor Listings; New Ad-Supported Video Service

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Private-Label Advertising in Competitor Listings; New Ad-Supported Video Service; and The Four-Star Store. Private-Label Advertising in Competitor Listings Amazon's latest experiment to promote its own products [...]

    RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. [...]

  • Understanding What the Real Investment Is from an Online Channel

    The 'evolution of the high street' is a widely discussed topic amongst retailers as brick-and-mortar stores are, by and large, becoming secondary to online stores and footfall continues to decline. Last year alone, 1,772 shops disappeared from Britain’s town centres [...]

    The 'evolution of the high street' is a widely discussed topic amongst [...]