Hugh Williams
Editor, FGB
Hugh Williams is Editor of FastGrowthBrands, where he edits and writes daily content focusing on challenger, direct-consumer and digitally native brands. He holds a Bachelor’s degree in History and Business from the University of Newcastle.Articles by Hugh
Contactless Adoption High Despite Concerns; Brands Need Clarity Around Consumer Data
RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Contactless Adoption High Despite Concerns; Brands Need Clarity Around Consumer Data; Smart Speaker Ownership Doubles in 6 Months. Contactless Adoption High Despite Concerns Almost half (46%) [...]
RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. [...]
The Future of Personalisation: Q&A with Monetate
Whether it’s in-store, on their laptops, or through their mobiles, consumers expect an increasingly personalised shopping experience. In this Q&A with Jens Vang Lauridsen, vice president EMEA sales, Monetate, he explains why personalisation is a necessity, whether retailers are paying [...]
Whether it’s in-store, on their laptops, or through their mobiles, consumers expect [...]
Retail Technology Driving Change: Q&A with Sainsbury's-Argos
M&A is a massive part of today’s retail landscape; and in the UK this hasn’t got much bigger than Sainsbury’s 2016 takeover of Argos’ parent company Home Retail Group. RetailTechNews caught up with George Goley, CTO, Sainsbury’s-Argos recently at FUTR2020, [...]
M&A is a massive part of today’s retail landscape; and in the [...]
Leveraging Opportunities in a Changing Retail Landscape: Q&A with Accenture
The pace of change in retail is continuing to gather relentless momentum. RetailTechNews spoke to John Zealley (pictured below), senior managing director and industry lead, consumer goods and services, Accenture, during FUTR2020 to outline some of the biggest changes in retail and what retailers [...]
The pace of change in retail is continuing to gather relentless momentum. [...]
The Changing Face of the Retail Experience
There are very few areas of retail that are not feeling the force of changes in technological habits from consumers. In this piece exclusively for RetailTechNews, Philip Briffett, senior director of partnerships at VoucherCodes, outlines the technologies that are driving [...]
There are very few areas of retail that are not feeling the [...]
The Rapid Pace of Change in Payments: Q&A with Ubamarket
Payment solutions have come a long way from cash and chip-and-pin, and high-profile technology, such as Amazon Go, is making it one of the most watched areas of retail. In this interview, RetailTechNews speaks to Will Broome (pictured below), CEO & [...]
Payment solutions have come a long way from cash and chip-and-pin, and [...]
Amazon Taking on Venmo; A Tech Firm or a Retail Firm?
RetailTechNews’ weekly Amazon Watch brings you some of the company’s biggest moves from the past seven days, analysing how the giant is revolutionising the retail space. In this week’s edition: Amazon Taking on Venmo; A tech firm or a retail [...]
RetailTechNews’ weekly Amazon Watch brings you some of the company’s biggest moves [...]
Always-On Sales Are Damaging Profits; Rift Between Brand Offerings & Consumer Desires
RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Always-On Sales Are Damaging Profits; Rift Between Brand Offerings & Consumer Desires; and Adopt AI or Die. Always-On Sales Are Damaging Profits Retailers should consider ditching [...]
RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. [...]
Personalisation In the Luxury Space: Q&A with Tateossian
Personalisation and customer experience have always been paramount in the luxury sector. However, with the shift to e-commerce affecting this space as much as any other, luxury brands are having to find a way to match their offline offerings in [...]
Personalisation and customer experience have always been paramount in the luxury sector. [...]
Why Digital Transformation Requires a Cultural Shift
Digital innovation, a well-managed omnichannel offering, and an ability to understand the individual shopper should be at the heart of any digital-first strategy, writes Meyar Sheik, CEO and founder, Certona. For many retailers, this will require a dramatic cultural shift [...]
Digital innovation, a well-managed omnichannel offering, and an ability to understand the [...]
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