Hugh Williams

Editor, FGB
Hugh Williams is Editor of FastGrowthBrands, where he edits and writes daily content focusing on challenger, direct-consumer and digitally native brands. He holds a Bachelor’s degree in History and Business from the University of Newcastle.Articles by Hugh
We All Love Consumer Reviews, But Can We Trust Them?
In this piece, Joe Rohrlich, EVP & general manager, Bazaarvoice tells RetailTechNews how having consumer ratings and reviews on your website has become essential to meeting shopper expectations. According to their latest Shopper Experience Index, businesses with customer-generated content on their [...]
In this piece, Joe Rohrlich, EVP & general manager, Bazaarvoice tells RetailTechNews how [...]
Winning the War Against Amazon
Amazon has done it again — according to its latest earnings report, fourth quarter revenues exceeded estimates at USD$60.5bn (£45.5bn) and annual sales hit USD$178bn (£134bn), up 31% since 2016. Clearly, Amazon is getting things right. With an easily navigable [...]
Amazon has done it again — according to its latest earnings report, [...]
The State of the Amazon Marketplace; Smart Speakers to Surpass Wearables
RetailTechNews’ weekly Amazon watch brings you some of the company’s biggest moves from the past seven days, analysing how the giant is revolutionising the retail space. In this week’s edition: The State of the Amazon Marketplace; Smart Speakers to Surpass [...]
RetailTechNews’ weekly Amazon watch brings you some of the company’s biggest moves [...]
Search-Query Language & Purchase Intent; Overconfidence in Productivity Is Hampering Retail Firms’ Performance
RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Search-Query Language & Purchase Intent; Overconfidence in Productivity Is Hampering Retail Firms’ Performance; and Mobile Ascending (still). Search-Query Language & Purchase Intent Searchers with high purchase intent [...]
RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. [...]
Personalising Your Consumer Voice: Q&A with Persado
With so many consumers to talk to, retailers need to ensure that they personalise their messaging to each every shopper. In this piece, Aaron Masih (pictured below), COO, Persado, tells RetailTechNews how Persado can help retailers achieve this goal. RetailTechNews: Can you briefly [...]
With so many consumers to talk to, retailers need to ensure that [...]
Over-Spending on Performance Digital Can Cost Retailers Millions in the Long-Term
The first quarter of 2018 felt particularly bleak for retailers. Job cuts, store closures, restructures and administrations have created a telling story about a sector buckling under the pressures of a ‘challenging trading environment’. Here, Peter Stefou, client & operation director, [...]
The first quarter of 2018 felt particularly bleak for retailers. Job cuts, [...]
Fighting on All Fronts: Preventing Fraud in an Omnichannel Retailing World
Two decades ago, the retail experience mainly consisted of brick-and-mortar stores, restricting consumers to operating hours and limited payment options. Today, with a connected environment and 24/7 access, consumers expect the freedom to shop where they want, when they want, [...]
Two decades ago, the retail experience mainly consisted of brick-and-mortar stores, restricting [...]
Amazon on Hunt for Indian Deal; Kroger Fighting Back with Ocado Deal
RetailTechNews’ weekly Amazon watch brings you some of the company’s biggest moves from the past seven days, analysing how the giant is revolutionising the retail space. In this week’s edition: Amazon on Hunt for Indian Deal; Kroger Fighting Back with [...]
RetailTechNews’ weekly Amazon watch brings you some of the company’s biggest moves [...]
Digital Transformation in Retail; Data Concerns for Brits
RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. In this week’s edition: Digital Transformation in Retail; Data Concerns for Brits; and GDPR Deadline Looms. Digital Transformation in Retail Firms in the retail sector are among the most likely [...]
RetailTechNews’ weekly roundup brings you up-to-date research findings from around the world. [...]
Now & Next: Retail M&A
M&A in the retail space has made headlines across the globe in recent weeks, with big ticket deals involving Sainsbury’s and Asda, and Walmart and Flipkart, being finalised. But what is driving this recent surge in activity in the industry? [...]
M&A in the retail space has made headlines across the globe in [...]
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